is USA's premier online liquor store offering vast selection of best quality scotch, whisky, brandy, spirits, tequila, vodka, gin, liquor, rum, cognac at low prices. If an engraved bottle is returned after three delivery attempts, the customer will not be refunded for bottle or shipping fee and incur a secondary shipping fee to cover the return shipping cost. LoveScotch does not accept returns for engraved bottles unless the bottle was damaged. LoveScotch cannot guarantee the edition or batch unless it is specifically mentioned in the product name or description. Actual products may vary in edition or batch, for example. Product images on the website are intended for illustrative purposes only and may not be exact representations of the item in stock. LoveScotch will not accept returns for bottles that do not match the exact image on the website. Note: All bottles are inspected for any flaws prior to shipping. Please reach out to regard ing any damaged items and include photos of the damaged product and packaging. In the event that the bottle sustains major damage during transit, Lovescotch will refund or replace the product. ![]() LoveScotch will not ship packaging that was not requested free-of-charge but will for a secondary shipping fee.ĭue to state regulations, LoveScotch is only able to accept alcohol returns in the event that the product is spoiled. If original packaging is desired, a note must be included in the order. LoveScotch does not guarantee that bottles are shipped in their original packaging. Boxes, Army Post Offices (APO), Fleet Post Offices (FPO), or freight forwarding companies. LoveScotch is not responsible for damaged wines due to ground services. ![]() Shipment of these items may be delayed at the LoveScotch team's discretion to prevent heat damage or freezing. Wine and other delicate products may be weather sensitive. Shipping charges are not refundable and returned orders incur a secondary shipping charge to cover the return shipping fee. Orders that are refused or returned after three (3) delivery attempts shall be refunded for the value of the product only. Ground shipping times are best estimates, but are not guaranteed by the shipping couriers. If an additional delivery attempt is need, an additional delivery fee will be required. The carrier will attempt delivery three times before it is returned to sender. We are unable to guarantee a specific delivery date. Once tracking is assigned, your order should be delivered within 5-7 business days. Orders shipping via the Saver rate (where available) take approximately 5-7 days to have local carrier tracking assigned. Please allow up to three (3) business days to process shipping orders. Orders are processed and shipped from the LoveScotch facility Monday through Friday. If an adult is unavailable to sign for the package, it may be returned. ![]() Couriers will require a proof of ID before delivery. ![]() We appreciate your understanding and cooperation in complying with these important legal requirements.All shipments require a signature from an adult twenty-one (21) years of age or older per federal law. Please ensure that someone of legal drinking age is available to sign for the package at the delivery address. Additional shipping fees may apply for reshipment or cancellation fees may apply if the order is canceled. However, shipping times may vary depending on your location and selected shipping method.įailed Delivery Attempts: If the delivery carrier is unable to obtain an adult signature (21 years or older) after 3 attempts, the package will be returned to our warehouse. Shipping Times: Orders are typically processed within 1-2 business days. Shipping Restrictions: Due to varying state laws and regulations, we may not be able to ship to certain states. The delivery carrier may request a valid photo ID to verify the recipient's age before handing over the package. By completing the purchase, you confirm that you are of legal drinking age.Īdult Signature Required: All deliveries containing alcohol require an adult signature (21 years or older) upon delivery. Age Verification: All customers placing an order on our website must be at least 21 years old.
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